Last Updated: 12/1/2024
Welcome to Ambito Systems LLC (“Ambito,“ “we,“ “our,“ or “the Company“). By using our services or completing a purchase, you agree to these Terms and Conditions (“Terms“). Please read them carefully before proceeding.
Ambito Systems LLC provides software tools to simplify and optimize Quarterly Business Reviews (QBRs). These Terms govern your use of our services and products. By purchasing or using our services, you accept and agree to these Terms.
Note:
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Ambito offers the Sales QBR Generator™, designed to:
▹ Generate fully customizable Quarterly Business Reviews (QBRs).
▹ Seamlessly integrate with major CRMs like Salesforce, HubSpot, and Microsoft Dynamics.
▹ Provide branded, professional-quality reports.
▹ Standardize QBR formats for consistency across your organization.
▹ Allow users to monitor quarter-over-quarter performance trends.
Annual Subscription:
▹ The software is licensed on a per-seat basis (per user), billed annually. Prices differ based on module type.
Capabilities and Limitations:
▹ Subscription covers unlimited QBR generation. Any features outside the defined product scope require separate agreements or subscriptions.
Automatic Renewal:
▹ Subscriptions automatically renew unless canceled at least 30 calendar days before the renewal date.
Pricing: All prices are in USD and exclude applicable taxes or fees, calculated at checkout.
Order Management: Our order process is conducted by Paddle.com. Paddle serves as the Merchant of Record, handling all payment processing and inquiries related to refunds and cancellations.
Commitment: By completing your purchase, you agree to the specified annual fee for each licensed user seat.
Cancellation Window: You may cancel your purchase within three business days after completing the transaction for a full refund. After this period, cancellations will not be eligible for a refund.
Refund Exceptions: Refunds are not provided if:
▹ You have actively used the software to generate QBRs.
▹ Cancellation is requested after the three-business-day window.
To request a cancellation, contact Paddle.com Buyer Support within the three-business-day timeframe.
Licensing: Each subscription license is tied to an individual user seat and cannot be shared or transferred.
Customization: Users are responsible for ensuring the accuracy of data input into the platform.
Fair Usage: Excessive or abusive use may result in suspension of access.
Renewal Terms: Subscriptions automatically renew for an additional year unless canceled at least 30 calednar days before the renewal date.
Notification: Renewal notifications will be sent prior to the renewal date, specifying the charges to your payment method on file.
Ambito provides support via email at contact@ambito.io for any issues related to the software or your account. For inquiries related to payments, refunds, or cancellations, please contact Paddle.com Buyer Suppor
Your data security is important to us. Ambito adheres to industry standards to protect your personal and organizational data. For more details, please refer to our Privacy Policy.
Ambito Systems LLC provides the software “as is.“ While we strive to ensure continuous availability and functionality, we cannot guarantee uninterrupted service due to factors beyond our control, such as third-party outages or force majeure events.
Ambito guarantees a 99% uptime for the platform, excluding:
▹ Scheduled maintenance, for which users will receive at least 48 hours‘ prior notice.
▹ Force majeure events, including third-party service outages (e.g., CRM providers or hosting services).
No Refunds for Third-Party Issues: Ambito is not liable for disruptions caused by third-party services. Refunds or credits will not be issued for downtime due to factors outside our control.
All intellectual property rights, including trademarks, logos, and software, remain the property of Ambito Systems LLC. Unauthorized use, duplication, or redistribution is strictly prohibited.
Ambito reserves the right to update these Terms. Users will be notified of changes through updates on our website, and it is your responsibility to review these Terms periodically.
These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from these Terms will be resolved in accordance exclusively in the state or federal courts located in Suffolk County, Massachusetts.
If you have questions about these Terms, please contact us:
Email: contact@ambito.io
Address:
800 Boylston Street
P.O. Box 990504
Boston, MASSACHUSETTS UNITED STATES 02199
Thank you for choosing Ambito Systems LLC. We look forward to helping you simplify your QBR process and enhance your sales reporting capabilities!